DURING THE MYCOT MOVING SALE, PLEASE EXPECT ORDERS TO SHIP A COUPLE DAYS BEHIND OUR REGULAR PACE.
WE APPRECIATE YOUR PATIENCE AS WE STAY COMMITTED TO FAST SHIPPING AND CUSTOMER SERVICE.
Due to the speeds at which Mycot ships packages, any changes or modifications cannot be made.
12:00 noon CT
3 to 5 business days after shipping.
Orders placed after noon (C.T.) Friday will be processed Monday.
Carrier Contact Numbers:
- USPS: 1-800-275-8777
- International USPS: 1-800-222-1811
- UPS: 1-800-742-5877
Mycot is NOT responsible for:
- Delays with US Postal Service or UPS shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links:
Once a package is shipped from Mycot, you will receive a USPS or UPS tracking number via email. Once we have dropped a package off with the carrier, we are no longer responsible for delivery times or the care of your package. As you are the future recipient of a package, the USPS is now responsible to you for the deliver of the package. If you feel your package is not moving in a timely manner, please don't contact us first. We ask that you contact your local post office to inquire about the location and timing of your delivery. We do not have any extra information outside of what your Tracking number provides at www.usps.com or www.ups.com. If the Post office cannot help you, we do want to know about the situation so please contact us at firstname.lastname@example.org.